Contact Us
Questions about our reviews, corrections, partnership enquiries, or anything else about how this site works — this page explains how to reach us and what happens when you do.
How to Reach Us
The fastest way to get a response is by email. Send your message to [email protected] and include as much context as you can — the platform you're asking about, the page URL if relevant, and a clear description of your question or concern. We aim to respond within two business days.
We read every message, but we are not a customer support service for any of the sweepstakes casinos listed on this site. If your question is about a specific platform — a coin balance, a redemption delay, account access, or a promotional offer — you will need to contact that operator directly through their own support channels.
What We Can Help With
- Factual corrections. If you spot outdated information, a broken link, or a detail that no longer matches a platform's current terms, let us know. We review and update pages regularly, and reader flags help us stay accurate.
- Editorial questions. Queries about how we research and rank sweepstakes casinos, how our editorial ratings are assigned, or how our commercial relationships work.
- Responsible play concerns. If you or someone you know is experiencing difficulty managing play on any gaming platform, we encourage you to visit our responsible gambling resources page for guidance and support contacts.
- Partnership and listing enquiries. If you represent a sweepstakes casino and want to discuss how the site works, email us with full details. Commercial relationships do not purchase editorial position — our rankings reflect independent assessment only.
- General questions about sweepstakes casinos. If something on a review page isn't clear — how the dual-currency model works, what Sweepstakes Coins are, or what "no purchase necessary" means in practice — we're happy to point you to the right section of the site.
What We Cannot Help With
We are an independent comparison and information site. We do not operate any sweepstakes casino platform, process coin purchases, issue Sweepstakes Coins, or handle prize redemptions. Accordingly, we are not able to:
- Access or modify your account on any platform we cover.
- Expedite a redemption or resolve a withdrawal query on your behalf.
- Intervene in a dispute between you and an operator.
- Provide legal or tax advice about prize winnings.
For any of the above, contact the sweepstakes casino's own support team. Most reputable platforms offer live chat, email support, and a help centre — check the operator's site directly.
About This Site
List of Sweepstakes Casinos (chicagodefenderarchives.org) is an independent publication covering new and established sweepstakes casinos available to players in the United States. Our pages — including more about who we are and how we work — explain the sweepstakes model, compare platforms on the criteria that matter to players, and flag limitations alongside strengths.
This site contains affiliate links. When a reader signs up to a platform through one of our links, we may receive a commission from that operator. That arrangement does not influence our editorial ratings or the order in which platforms appear in our rankings. Commission does not buy position. Our terms and conditions set out this relationship in full.
Age and Eligibility
Content on this site is intended for adults. Most sweepstakes casino platforms require participants to be at least 18 years old; some set the minimum at 21, either site-wide or in specific states. Availability of individual platforms varies by state, and some jurisdictions restrict or prohibit sweepstakes casino participation entirely. We encourage every reader to check an operator's eligibility terms before signing up.
Response Times
We are a small editorial team. Messages sent to [email protected] are reviewed on business days. If your query is time-sensitive — for example, a correction to a live offer that has materially changed — please say so in the subject line and we will prioritise it.